Delivery of your Order, Freight Policy!
Dear Customer the following rules apply to your purchased items delivery!
A: We dispatch orders daily,
B: We used both Express Couriers and Australia Post services; you will have an option to choose during the order process, but we reserve the right to change your selection dues to delivery pricing and policies of third party suppliers and providers.
C: 90% of our orders are received next working day within reason,
D: You may choose a courier service but we reserve the right to use our choice of delivery services, for many reasons. Delivery locations, costs restrains timings etc.
F: If we do not have an item that you have ordered in-stock we will endeavour to get it, or contact you to discuss alternate items or a credit, we will update you via your email address provided to us,
G: If you have ordered multiple items and one item is sold out we may just send your order excluding that item. We will not charge you for that item,
H: Once an order has been processed and shipped it is up to the service provider(the freight company) to deliver the goods on-time, an example; we have no control over Australia post delivering an overnight bag to you under there “next business day” service to your door,
I: Feel free to login and check the status of your order at any time. PS: Please be reassured that we want to get your order to you as fast as possible and we will do it 99% of the time! User Profile
J: We send items all over the world!
H: We endeavour to charge you the actual cost to us from the provided for sending your order to its destination, we will not try to make money from freight, and we will not give you false intentions or try to catch you in the fine print in relation to free freight gimmicks. However as these services are provided by third parties there charges to us may change at short notice.
Freight Guide & Freight Policy
Overseas NZ $20
Post Courier order Envelop/ small box $9
International Post UK $25
Brisbane Courier $7 up to 1kg
Sydney Melbourne Courier $12
AUSTRALIA Post Courier up to 500g $10
Gold coast Sunshine coast
AUSTRALIA Post Courier 1kg to 3kg $14
International Post UK 500gms to 2 kg $20+